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FAQ Electric Stamps

Elektrostempel FAQ.jpgAny problems with the operation of your REINER electric stamp or general questions about handling? The most common questions about the application of your REINER electric stamp are answered here in the FAQs.

Your question has been listed? Then please contact our customer service for electric stamps directly. Our experts will be happy to help you:

Phone: +49 7723 657-312
Email: repair@reiner.de

My electric stamp does not work?

This can have several causes. Notes on this can be found in the operating instructions under "Recognising and removing interferences". The link to the operating instructions is found in the respective model designation. Please click the model designation.

jetStamp graphic 970
REINER 940
jetStamp 790/790 MP
jetStamp 791/791 MP
jetStamp 792/792 MP
speed-i-Jet 798
ChronoDater 920/922/925
REINER 880
REINER 510
timeStamp 131

How do I transfer imprints to my electric stamp?

For more information on this, see the operating instructions under "Example Workflow: Generate Print Pattern". The link to the operating instructions is found in the respective model designation. Please click the model designation.

jetStamp graphic 970
REINER 940
jetStamp 790/790 MP
jetStamp 791/791 MP
jetStamp 792//792 MP
speed-i-Jet 798

Can I pick my print area freely?

Yes, in the following devices, you can pick your print area freely:

jetStamp graphic 970
REINER 940
jetStamp 790/791/792
speed-i-Jet 798
REINER 880.

The following devices have limited print areas:

ChronoDater 920/922/925
REINER 510
timeStamp 131.

Can my electric stamp stamp on metal or plastic?

Yes, electric stamps are suitable for this if a special printing cartridge for quick drying ink for metal and plastic can be inserted into them. There are the following models for this:

jetStamp graphic 970
REINER 940
jetStamp 790 MP/791 MP/792 MP.

Which electric stamps are suitable for mobile use?

The following models are suitable for mobile use:

jetStamp graphic 970
REINER 940
jetStamp 790/791/792
speed-i-Jet 798 - particularly compact, fits into a jacket pocket.

Can I set the imprint independently in my electric stamp?

Yes, the imprint can be set in all electric stamps without a text plate.
These include:

jetStamp graphic 970
REINER 940
jetStamp 790/791/792
speed-i-Jet 798
timeStamp 131.

You can also quickly change the text plate in the REINER 880.

How many imprints can I stamp with one print cartridge or one ink ribbon?

jetStamp graphic 970: approx. 5,000
REINER 940: approx. 5,000
jetStamp 790/791/792: approx. 10,000
speed-i-Jet 798: approx. 10,000
ChronoDater 920/922/925: approx. 12,000
REINER 880: approx. 10,000
REINER 510: approx. 12,000
timeStamp 131: approx. 10,000

Please observe that the ink consumption is according to the degree of blackening of the imprint.

Can my electric stamp also stamp copies? If so, how many?

Yes, the models ChronoDater 920/922/925, REINER 880 and the timeStamp 131 can print copies depending on thickness and quality of paper.

ChronoDater 920/922/925: 2-4
REINER 880: 3-4
timeStamp 131: 2-3

Notice
The jetStamp graphic 970, REINER 940, jetStamp 790/791/792 and the speed-i-Jet 798 cannot print copies, since they work with inkjet technology.

Do I have a warranty for my electric stamp?

For more information on this, see our general terms and conditions. Please click here.

How high are the characters in the electric stamps and can they be varied?

jetStamp graphic 970: up to12.7 mm
REINER 940: up to12.7 mm
jetStamp 790/791/792: 3.2 mm
speed-i-Jet 798: 3.2 mm
ChronoDater 920/922/925: 3.5 mm
REINER 880: 3.2 mm
REINER 510: 4.0 mm
timeStamp 131: 3.0 mm

In the devices jetStamp graphic 970 and REINER 940, the figure size can be set up to 12.7 mm. In the other devices, the figure size is preset.

Can my electric stamp stamp in multiline?

Yes, depending on the respective electric stamp. The following models can print multiline:

jetStamp graphic 970: depending on figure size, multiline print is possible.
REINER 940: depending on figure size, multiline print is possible.
jetStamp 790/791/792: max. 20 characters, 2-line.