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FAQ Electric Stamps
Any problems with the operation of your REINER® electric stamp or general questions about handling? The most common questions about the application of your REINER® electric stamp are answered here in the FAQs.
Your question has been listed? Then please contact our customer service for electric stamps directly. Our experts will be happy to help you:
Phone: +49 7723 657-388
Email: repair@reiner.de
Your question has been listed? Then please contact our customer service for electric stamps directly. Our experts will be happy to help you:
Phone: +49 7723 657-388
Email: repair@reiner.de
Content
My electric stamp does not work?
This can have several causes. Notes on this can be found in the operating instructions under "Recognising and removing interferences". The link to the operating instructions is found in the respective model designation. Please click the model designation.
jetStamp® graphic 970
REINER® 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792/792 MP
speed-i-Jet 798
ChronoDater 920/922/925
REINER® 880
REINER® 510
timeStamp 131
jetStamp® graphic 970
REINER® 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792/792 MP
speed-i-Jet 798
ChronoDater 920/922/925
REINER® 880
REINER® 510
timeStamp 131
How do I transfer imprints to my electric stamp?
For more information on this, see the operating instructions under "Example Workflow: Generate Print Pattern". The link to the operating instructions is found in the respective model designation. Please click the model designation.
jetStamp® graphic 970
REINER® 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792//792 MP
speed-i-Jet 798
jetStamp® graphic 970
REINER® 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792//792 MP
speed-i-Jet 798
Can I pick my print area freely?
Yes, in the following devices, you can pick your print area freely:
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• REINER® 880.
The following devices have limited print areas:
• ChronoDater 920/922/925
• REINER® 510
• timeStamp 131.
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• REINER® 880.
The following devices have limited print areas:
• ChronoDater 920/922/925
• REINER® 510
• timeStamp 131.
Can my electric stamp stamp on metal or plastic?
Yes, electric stamps are suitable for this if a special printing cartridge for quick drying ink for metal and plastic can be inserted into them. There are the following models for this:
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790 MP/791 MP/792 MP.
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790 MP/791 MP/792 MP.
Which electric stamps are suitable for mobile use?
The following models are suitable for mobile use:
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798 - particularly compact, fits into a jacket pocket.
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798 - particularly compact, fits into a jacket pocket.
Can I set the imprint independently in my electric stamp?
Yes, the imprint can be set in all electric stamps without a text plate.
These include:
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• timeStamp 131.
You can also quickly change the text plate in the REINER® 880.
These include:
• jetStamp® graphic 970
• REINER® 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• timeStamp 131.
You can also quickly change the text plate in the REINER® 880.
How many imprints can I stamp with one print cartridge or one ink ribbon?
• jetStamp® graphic 970: approx. 5,000
• REINER® 940: approx. 5,000
• jetStamp® 790/791/792: approx. 10,000
• speed-i-Jet 798: approx. 10,000
• ChronoDater 920/922/925: approx. 12,000
• REINER® 880: approx. 10,000
• REINER® 510: approx. 12,000
• timeStamp 131: approx. 10,000
Please observe that the ink consumption is according to the degree of blackening of the imprint.
• REINER® 940: approx. 5,000
• jetStamp® 790/791/792: approx. 10,000
• speed-i-Jet 798: approx. 10,000
• ChronoDater 920/922/925: approx. 12,000
• REINER® 880: approx. 10,000
• REINER® 510: approx. 12,000
• timeStamp 131: approx. 10,000
Please observe that the ink consumption is according to the degree of blackening of the imprint.
Can my electric stamp also stamp copies? If so, how many?
Yes, the models ChronoDater 920/922/925, REINER® 880 and the timeStamp 131 can print copies depending on thickness and quality of paper.
• ChronoDater 920/922/925: 2-4
• REINER® 880: 3-4
• timeStamp 131: 2-3
Notice
The jetStamp® graphic 970, REINER® 940, jetStamp® 790/791/792 and the speed-i-Jet 798 cannot print copies, since they work with inkjet technology.
• ChronoDater 920/922/925: 2-4
• REINER® 880: 3-4
• timeStamp 131: 2-3
Notice
The jetStamp® graphic 970, REINER® 940, jetStamp® 790/791/792 and the speed-i-Jet 798 cannot print copies, since they work with inkjet technology.
Do I have a warranty for my electric stamp?
For more information on this, see our general terms and conditions. Please click here.
How high are the characters in the electric stamps and can they be varied?
• jetStamp® graphic 970: up to12.7 mm
• REINER® 940: up to12.7 mm
• jetStamp® 790/791/792: 3.2 mm
• speed-i-Jet 798: 3.2 mm
• ChronoDater 920/922/925: 3.5 mm
• REINER® 880: 3.2 mm
• REINER® 510: 4.0 mm
• timeStamp 131: 3.0 mm
In the devices jetStamp® graphic 970 and REINER® 940, the figure size can be set up to 12.7 mm. In the other devices, the figure size is preset.
• REINER® 940: up to12.7 mm
• jetStamp® 790/791/792: 3.2 mm
• speed-i-Jet 798: 3.2 mm
• ChronoDater 920/922/925: 3.5 mm
• REINER® 880: 3.2 mm
• REINER® 510: 4.0 mm
• timeStamp 131: 3.0 mm
In the devices jetStamp® graphic 970 and REINER® 940, the figure size can be set up to 12.7 mm. In the other devices, the figure size is preset.
Can my electric stamp stamp in multiline?
Yes, depending on the respective electric stamp. The following models can print multiline:
• jetStamp® graphic 970: depending on figure size, multiline print is possible.
• REINER® 940: depending on figure size, multiline print is possible.
• jetStamp® 790/791/792: max. 20 characters, 2-line.
• jetStamp® graphic 970: depending on figure size, multiline print is possible.
• REINER® 940: depending on figure size, multiline print is possible.
• jetStamp® 790/791/792: max. 20 characters, 2-line.