FAQ Electric stamp general
Get answers to frequently asked questions.
Detailed questions on your product are answered on the corresponding product page. If you have any further questions, call us or send an email. We will gladly help you.
My electric stamp does not work?
This can have several causes. Notes on this can be found in the operating instructions under "Recognising and removing interferences". The link to the operating instructions is found in the respective model designation. Please click the model designation.
jetStamp® graphic 970
REINER 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792/792 MP
speed-i-Jet 798
ChronoDater 920/922/925
REINER 880
REINER 510
timeStamp 131
How do I transfer imprints to my electric stamp?
For more information on this, see the operating instructions under "Example Workflow: Generate Print Pattern". The link to the operating instructions is found in the respective model designation. Please click the model designation.
jetStamp® graphic 970
REINER 940
jetStamp® 790/790 MP
jetStamp® 791/791 MP
jetStamp® 792//792 MP
speed-i-Jet 798
Can I pick my print area freely?
Yes, in the following devices, you can pick your print area freely:
• jetStamp® graphic 970
• REINER 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• REINER 880.
The following devices have limited print areas:
• ChronoDater 920/922/925
• REINER 510
• timeStamp 131.
Which electric stamps are suitable for mobile use?
The following models are suitable for mobile use:
• jetStamp® graphic 970
• REINER 940
• jetStamp® 790/791/792
• speed-i-Jet 798 - particularly compact, fits into a jacket pocket.
Can I set the imprint independently in my electric stamp?
Yes, the imprint can be set in all electric stamps without a text plate.
These include:
• jetStamp® graphic 970
• REINER 940
• jetStamp® 790/791/792
• speed-i-Jet 798
• timeStamp 131.
You can also quickly change the text plate in the REINER 880.
How many imprints can I stamp with one print cartridge or one ink ribbon?
• jetStamp® graphic 970: approx. 5,000
• REINER 940: approx. 5,000
• jetStamp® 790/791/792: approx. 10,000
• speed-i-Jet 798: approx. 10,000
• ChronoDater 920/922/925: approx. 12,000
• REINER 880: approx. 10,000
• REINER 510: approx. 12,000
• timeStamp 131: approx. 10,000
Please observe that the ink consumption is according to the degree of blackening of the imprint.
How high are the characters in the electric stamps and can they be varied?
• jetStamp® graphic 970: up to12.7 mm
• REINER 940: up to12.7 mm
• jetStamp® 790/791/792: 3.2 mm
• speed-i-Jet 798: 3.2 mm
• ChronoDater 920/922/925: 3.5 mm
• REINER 880: 3.2 mm
• REINER 510: 4.0 mm
• timeStamp 131: 3.0 mm
In the devices jetStamp® graphic 970 and REINER 940, the figure size can be set up to 12.7 mm. In the other devices, the figure size is preset.
Can my electric stamp stamp in multiline?
Yes, depending on the respective electric stamp. The following models can print multiline:
• jetStamp® graphic 970: depending on figure size, multiline print is possible.
• REINER 940: depending on figure size, multiline print is possible.
• jetStamp® 790/791/792: max. 20 characters, 2-line.
Can my electric stamp also stamp copies? If so, how many?
Yes, the models ChronoDater 920/922/925, REINER 880 and the timeStamp 131 can print copies depending on thickness and quality of paper.
• ChronoDater 920/922/925: 2-4
• REINER 880: 3-4
• timeStamp 131: 2-3
Notice
The jetStamp® graphic 970, REINER 940, jetStamp® 790/791/792 and the speed-i-Jet 798 cannot print copies, since they work with inkjet technology.
Do I have a warranty for my electric stamp?
For more information on this, see our general terms and conditions. Please click here.
Can my electric stamp stamp on metal or plastic?
Yes, electric stamps are suitable for this if a special printing cartridge for quick drying ink for metal and plastic can be inserted into them. There are the following models for this:
• jetStamp® graphic 970
• REINER 940
• jetStamp® 790 MP/791 MP/792 MP.
On which materials will the quick-drying ink stick?
The quick-drying ink will stick on metals and various plastics. It depends on the type of surface. REINER recommends extensive testing before serial use.
What is the quick-drying ink made of?
The quick-drying inks are alcohol-based inks. Therefore, they dry faster than regular water-based inks. You can find the safety datasheets under the following links:
Cartridge inkjet P1-MP2-BK
Cartridge inkjet P1-MP2-RD
Cartridge inkjet P3-MP2-BK
Cartridge inkjet P3-MP3-BK
Can I print on food with the ink?
No, our ink is not food proof. Therefore, you must not print directly onto food. Also consider the respective national provisions of food law.
How do I store the quick drying ink for my marking equipment?
Usually in a cool and dry place. For more information on this, see the operating instructions under "Storage". The link to the operating instructions is found in the respective model designation. Please click the model designation.
jetStamp® graphic 970/REINER 940
jetStamp® 790 MP/791 MP/792 MP - black
jetStamp® 790 MP/791 MP/792 MP - red